Gen Y isn’t unique; we’re just a bunch of bursty workers
“Finally,” I thought. “Someone has defined me!” I’ve been trying to figure out a subtle way to e-mail it to my boss ever since.
Here’s the thing: Stephen Collins (the presenter) talks about “bursty” versus “busy” workers. Bursty workers are what we often define ourselves as in the Gen Y set. We may not look like we’re doing work, but we are. We might be at a café, chatting with coworkers in other departments, on Twitter… all the while, we are collecting information in our minds. We’re generating ideas; we’re rolling them around in our heads, working out the kinks.
Take myself, for example: I prefer to design web pages and logos while I’m on the treadmill. I have no idea why; it’s just what works for me. What are the odds my boss is going to let me leave the office at 4 so I can go for a run, though? I can tell you that answer: slim to none.
Bursty workers are called such because they tend to have highly productive bursts in which the majority of their work gets accomplished. They don’t want to be at a desk very often. They can often do in 30 hours what a busy worker will accomplish in 40. They surf the Web, they don’t keep normal office hours, they place importance on connecting with other departments and companies outside of their own, and they don’t mind failure. As a matter of fact, they fail a lot.
Anne Zelenka wrote the quintessential busy vs. bursty worker article more than a year ago. She says it best: “The lack of understanding between busy and burst goes beyond just the inability of the busy to see the value in using Web 2.0 tools. In almost every aspect of work, bursters look entirely unproductive and irresponsible when judged by busyness economy rules.”
You see, my boss is a busy worker. I am a bursty worker. Busy workers very rarely understand the bursty workers. Or, they try to figure out how to fit them into their paradigm: “If they produce more in less time, shouldn’t they just be producing more?” Wrong question. Collins states on his site that you simply can’t discount the time spent in thought, working out the structures.
I started e-mailing with Stephen Collins after watching that presentation, and he pointed out to me that bursty workers are not just Gen-Yers. He’s a Gen-Xer himself, and (of course) a bursty worker. Anyone can be a bursty worker, whether they are Gen Y or Boomer. Knowledge workers (anyone who works for a living at the tasks of developing or using knowledge), however, are especially apt to be bursters.
If you look at the traits of a burster, you’ll probably see the standard frustrations over Gen Y “work ethic” that our busy counterparts are always hemming and hawing over. I posit that these are not Gen Y traits, but that they are simply bursty worker traits. Due to the way that Gen Y has been brought up, we skew toward the bursty side, while our parents, and certainly our parents’ parents, skewed busy because of their environment.
I’d also like to point out that it seems now more than ever, there are more knowledge worker careers available also. My dad was a carpenter, and my mom was a dental assistant. They had to be present at their jobs during specific hours in order to produce. I am a research analyst. I sit in front of a computer most of the day. It doesn’t really matter where my computer is and when I sit at it. As I said above, I actually “produce” on the treadmill.
A problem with Gen Y’s work ethic? It’s not Gen Y. And it’s not a problem.
Note: This article was written in my head while walking around talking to coworkers, surfing the Web, reading Twitter updates, and browsing my Google Reader.
Labels: career, networking, office, productivity, technology, work




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It’s been suggested that I’m wound a *little* tight. I’ll be the first to admit that
It’s not really news to anybody that I’m not exactly passionate about my 8-5 job. The work I do is highly analytical, data-oriented and involves me starting at a computer screen for 8 hours a day. When people ask me what I do at my job, their eyes generally glaze over when I get about 15 seconds into it. That’s about how long it takes before my eyes glaze over when I open up a new set of data I’m about to work with. I am not, however, excused from excelling at my job.
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